Provider sitting at desk on computer with patient visit

Texas Tech Physicians Virtual

Texas Tech Physicians Virtual offers options for you to see or talk to your doctor for a regularly scheduled or follow up appointment without the need to visit one of our physical locations.

What is a Virtual Visit?

A virtual visit lets you see and talk to a doctor from your mobile device or computer.

Telephone Visit: Doctor’s appointment over the phone.

Video Visit: Doctor’s appointment over video. There are several platforms that utilize a phone, computer and tablet. Clinics will set up the appointment and send a link. Be sure to follow up with your clinic for any questions related to video visits.

Availability varies by clinic.

Request an appointment.

Clinic Options for Texas Tech Physicians Virtual Visits

Services are by appointment only, specific to each clinic and available to all Texas Tech Physicians patients. Most insurance is accepted. Please call your clinic to find the best option for your appointment.

Here you’ll find a list of options that your clinic may use to set up an appointment with you from home.

Lubbock

These clinics are offering telephone appointments and video visits.

Dermatology
Family Medicine
Student Health
Urology
Internal Medicine 
Surgery

These clinics are offering telephone appointments and video visits, but are limited.

Obstetrics + Gynecology
Orthopaedic Surgery
Pediatric Specialty Clinics at Covenant Children’s

Amarillo

Family Medicine
Telephone and telemedicine will be used on a case-by-case basis. Please call the clinic at 806.414.9559 to see if this is an option for you.


Internal Medicine
Telephone and telemedicine will be used on a case-by-case basis. Please call the clinic at 806.414.9100 to see if this is an option for you.


Obstetrics & Gynecology
Telephone and telemedicine will be used on a case-by-case basis. Please call the clinic at 806.414.9650 to see if this is an option for you.


Pediatrics
Telephone and telemedicine will be used on a case-by-case basis. Please call the clinic at 806.414.9800 to see if this is an option for you.


Psychiatry
Telemedicine appointments are available on a case-by-case basis. To schedule an appointment please call, 806.414.9970.


Surgery
Telephone and telemedicine will be used on a case-by-case basis. Please call the clinic at 806.414.9558 to see if this is an option for you. Physicians will reach out to patients to schedule appointments.
 

Midland + Odessa

Below are the TTP Virtual options available in each clinic for current patients. Please call your clinic to find out the best option for your appointment.

Family Medicine
Video visits available. Please call the clinic at 432.620.5800 for Midland and 432.703.5201 for Odessa to schedule an appointment. For the Geriatric Center, call 432.703.5100.

Internal Medicine
Telephone and Zoom video appointments are available. Please call the clinic at 432.620.5800 for Midland and 432.703.5507 for Odessa to schedule an appointment.

Obstetrics + Gynecology
Video visits available. Please call the clinic at 432.620.5800 for Midland and 432.703.5510 for Odessa to schedule an appointment.

Pediatrics
Telephone appointments are available. No video visits area available at this time. Please call the clinic at 432.620.1111 for Midland and 432.703.5300 for Odessa to schedule an appointment.

Surgery
No telemedicine options available at this time.

Psychiatry
Zoom video visits are available on a case-by-case basis. Please call the clinic at 432.620.1160 to schedule an appointment.

Tips for a Successful Virtual Visit

  1. Review the email instructions that describe how your visit will happen. We’ll include the date and time of your appointment, technology instructions and the consent we’ll review before you see your provider.
  2. Ahead of your appointment, download the appropriate app designated by your clinic if your clinic has set up the appointment with the app.
    How to Download Zoom and Tips for Your Visit
    How to Download and Set up Follow My Health
  3. When you log in for your visit, make sure your camera is on and your microphone is unmuted.
  4. Use an internet connection at home, which can usually provide more consistent connectivity during your appointment. 
  5. Be transparent with your doctor or provider about your health concerns. Take the opportunity to ask questions you may have about your health or treatment.
  6. If you have health data from a smart device, like an Apple watch, FitBit or health app, or a medical device like a blood pressure cuff, share your most recent readings with your provider.

Important Notes

  1. A parent or guardian must be present for the entire appointment with minor patients.
  2. You will be asked to verbally agree to our patient consent. You can view the consent here.

Frequently Asked Questions

  1. Are virtual visits covered by insurance?
    Our patient service staff will review your insurance to check your eligibility. 
  2. Is my Zoom visit secure?
    Rest assured, our IT team has thoroughly investigated the security of the Zoom platform, and we are confident in the security settings we have in place to safeguard the private information of our patients.

Useful Links

Patient Portals

For prescription refills, non-emergency messages to your doctor and more, visit your clinics patient portals.

Lubbock: MyTeamCare Portal
Amarillo: Follow My Health Portal
Midland + Odessa: IQ Health Portal

Zoom Appointments

For Zoom video conferencing, download the app and follow the instructions.
  •  Apple
  •  Android
  •  Mac or PC

Informed Consent to Telemedicine/Telepharmacy Form